The Role
A fantastic opportunity for someone with previous administration experience to join an established account support team.
Responsibilities
- Answering customer calls and taking messages
- Processing customer payments
- Booking client appointments
- Preparation of documentation for colleagues as well as visit reports
- Calling clients to update their data on the system.
- Joining colleagues on key account visits to better understand processes but also to support by note taking.
- Calling customers and conducting basic sales call – establishing renewal dates and booking appointments for colleagues
Candidate Specification
- Proficient in the use of Microsoft Office
- Previous administrative experience
- Thorough attention to detail
- Ability to work in a team as well as on your own initiative.
- Strong organisational skills
- Confidence in decision making.
- Familiarity with scheduling or organisational software would be ideal but not essential.
- A minimum of 5 GCSEs of equivalent A-C grades including Maths and English
Must be a car owner/driver due to location of office.
Monday to Friday 9am – 5pm
25 days holiday plus bank holidays
Pension scheme
Free parking