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Sales Administrator

Posted 2 weeks ago

Sales Administrator, Letchworth
£21,000 – £22,000
Ref: FR101291-P

Hours: Monday to Friday 8.30am – 5.30pm
As a Sales Administrator, your role will be supporting the Senior Office Manager and sales team, carrying out administration duties as required.

Key Responsibilities:-
• Answering call from customers, engineers and sales team and dealing with their enquiries
• Co-ordinating contracts and ensuring records are kept up to date by liaising with other internal departments
• Typing letters and reports and preparing contract proposals
• Entering surveys and proposals on to the service management system
• Completing new contract forms for proposals that have been accepted
• Raising quotations for extended warranty on products using pricing matrix
• Liaising with the sales team
• Re-pricing contracts and contract renewals following re-surveys
• Recording new leads on CRM and passing on to sales team for new contracts and equipment sales
• Compiling monthly/annual reports
• Handling customer requests
• Maintaining good customer relations
• Provide support and holiday cover for other members of the team
• Ad-hoc duties as required ensuring the smooth running of the department

Person Specification
• Have excellent administrative and communication skills, both written and verbal
• Have great attention to detail and accuracy as well as possessing good organisational skills
• Be able to prioritise a changing to do list
• Be able to remain calm under pressure
• Good computer/data entry skills and have an advanced knowledge of Microsoft Office
• Previous experience of working in a sales environment would be an advantage

It is with regret that we are unable to respond personally to each individual application due to the high volume of CVs we receive on a daily basis. However, if you have not heard from us within 7 days, please take it that your application has been unsuccessful on this occasion.
This vacancy is being advertised by Fresh Recruit Ltd who are acting as an employment agency business.

Job Features

Job CategoryAdmin, Customer Services

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