Account Handler

up to £24,000 plus commission



Ref: FR101864

Apply for job

The Role

Based in the account handling team, managing day to day enquiries from existing customers


  • Answering calls from customers or meeting them face to face in the office
  • Review and process amendments to policies arising from changes to circumstances
  • Identifying opportunities for cross-selling
  • Investigate, consult on, and process claims
  • Delivering a good customer service experience at all times

25 days holiday plus bank holidays

Hours:  Monday to Friday 9am – 5pm




Candidate Specification

  • Be self motivated and willing to learn
  • Excellent relationship building skills
  • Strong written and verbal communication skills
  • Excellent time management and organisational skills
  • Be able to problem solve, use own initiative and judgement
  • Be comfortable working in a regulated environment
  • Proficient in the use of Microsoft Office
  • A minimum of 5 GCSEs or equivalent of A-C grades including Maths, and English
  • Car Owner/driver is required due to location of office

An opportunity to earn up to £1,000 in the first few months of employment!


It is with regret that we are unable to respond personally to each individual application due to the high volume of CVs we receive on a daily basis. However, if you have not heard from us within 7 days, please take it that your application has been unsuccessful on this occasion.

This vacancy is being advertised by Fresh Recruit Ltd who are acting as an employment agency business.